My husband placed an order on Nov 30th. He used PayPal. PayPal was charged for a different amount than what his purchase was. Today his PayPal was charged again. Apparently unknowingly to him he signed up for a “perks” program. He didn’t. One number gets the perks program and she was very quick to give the money back. The other number calls a call center that doesn’t even know they take PayPal and because the item has been processed (whatever that means) it’s can’t be cancelled. Hasn’t shipped in a week. No tracking information. If you make purchases watch your account like a hawk since they decide to tack on and change/create new charges.