I liked the products this co sent just fine. I paid on my balmy twice. Both times even this I had proof with bank statements and they confirmed my money was shown paid to their co via phone and gave me confermation. Umber at last payments. Yet they are now acting like it never got paid but are acknowledging the fact I did make two payments yet the balance hasn’t went down one cent just same valse as before I made payments. I called CS asked why? Can’t get an English speaking person with no noise in back ground. Little alone some truth when I asked where do I email proof of payments to head Corp he just repeated saying I owe more money. I know this is bunk but at this point. I’m wondering if their not commuting fraud and audit needs to be done to this co. If their acting like my first two payments didn’t go through and over half the bill one one payment. Then how many others are they doing this too as well! I will NEVER order from this CO again! BTW if you want to be an American co in today age. HIRE Americans to WORK! Don’t be cheap! Absolutely outraged at this co! Finally a complaint formally as well as calling to report a audit needing to be done. Keep your confirmation number even tho they will act like that doesn’t matter. It does. I refuse to pay on this bill one more time until they actually give acknowledgment of the payments being made on paper not via phone claiming they see it. Absolutely RIDICULOUS!!!