Hello, I have recently made a purchase and a week later you lowered the price. I asked to be reimbursed the amount of which it had changed and was told unfortunately that can’t happen. Unfortunately as we both know, that is poor customer service and for $10 you are willing to loose a customer who could easily send out plenty of recommendations to your company. I am involved in customer service myself and we both know this is not how to deal with this situation. If you would like to handle it professionally and do what is right, let me know. Otherwise I will be sure to contact who I need to, in order to make sure the situation is handled by the state. Best of luck to your company in the short future you have left!