Lakeside - terrible biz model, am surprised they are still in business. I placed my 1st order recently; I received a pop-up saying Free Shipping! Yeah. I just supposed it was automatic. But no, a day later I noticed an email saying "here's what to do to get free shipping'. Well, turns out, I had to fill our forms, jump through hoops, AND become a member. Guess what, lakeside charges cutomers a fee to become a member!!! (which was not explained up front). Its only $1.99 that showed up on my credit card, but its the principal of the thing. Then, I get a notice saying that my purchase amount has to be a certain level over time to get the "free" shipping! Again, not explained up front, unless it was in the fine print. I will never order from this company again, so I will not be getting my shipping charges back - which they call a 'rebate', not a 'refund'. Really bad company. I received my product, and it is really cheapy.