STEER CLEAR - THEY'RE NO GOOD. I enjoyed shopping with Lakeside but they have recently become completely unreliable. I placed 2 orders on the same day (April 10) - one for $130apx and 1 for $23apx. On May 7 my card was charged for the smaller order, not for the larger order. I got an email that it was shipped, but the link provided to track it was a dead link. I tried to copy/paste the tracking number into FedEx, UPS, and USPS tracking and nothing was found. On May 10 (a month after I placed the order) nothing had arrived, so I called Lakeside several times, and sat on hold for at least 40 mins. per call. No one ever picked up. While looking for other phone numbers to call for help, I realized I had been blocked out of the Lakeside Perks website and was completely unable to get thru to anyone for assistance. I sent several emails to Lakeside Collection requesting assistance to no avail. Because I was not able to get help accessing my Lakeside Perks account, I had to cancel my credit card that Lakeside Perks was charging me monthly on, and get a new one. I don’t know what’s going on with this company, but even as I type this review, I continue to get advertising emails from them as if nothing is going on. I’m confused and frustrated. I give up. I quit Lakeside Collection and Lakeside Perks. Their customer service sucks so bad that there is no sale or no item cute enough to do business with a company that has exhibited this amount of failure and refuses to answer their phones let alone answer for their mistakes. Just for good measure, before I posted this complaint, I tried to call their customer service again (about the Perks account) and have been sitting on hold for 56 minutes at this point.