"I call them to cancel an order placed on 02-07-18 " as it still was not shipped They are liars, the customer service is rude, and just to shut me up they gave me a shipping tracking number also it is still not shipped. I was offered two different option to return the item and one was for me to eat the shipping cost of $7.99. So I asked to just cancel it cause I could not used it anymore as the date had passed for which i needed it. What a nonsense. To only hear they cannot do that. I mean just stop with the nonsense. I will not order from this company again worst company to deal with ever any other company will handling anything before the shipment goes out. Best buy is to go with another company and leave Lakeside Collection alone cause you will have a headache in the end. I mean just stop with the nonsense. I will not order from this company again worst company to deal with ever any other company will handling anything before the shipment goes out. Best buy is to go with another company and leave Lakeside Collection alone cause you will have a headache in the end." By the way it still has not shipped, was just given a tracking number to shut me up