I have always loved Lakeside, been ordering with them for over 10 years. Even my friends love looking through the Lakeside catalog at my house. One friend even adds to my orders so she doesn't have to pay shipping. Well, this December I ordered some small gifts to finish up Christmas. Come Dec 28th I have a charge for Lakeside Perks. I don't even know what it is. I've reached out to Lakeside via email twice and once in chat. Finally the person in chat told me to call an 800 number. I just disputed with my bank. I don't have time to go around and around with them.