I ordered product in December and received it without a problem. Was pleased with the merchandise. several weeks after the fact of receiving the merchandise, I get a $14.95 charge on my account. When I contacted The Lakeside Collection they said it wasn't them but instead the Lakeside Perks. When I contacted Lakeside Perks they pointed the finger at Lakeside. I know that a lot of failing companies do this reward, perk thing to boost revenue for their failing companies, but what it does is makes the customer or consumer feel they are being forced to participate in something they do not want. The sad thing is a lot of older, elderly people are victims to this. In my case they said I clicked a box that said free shipping. I don't recall, but regardless I paid for my shipping, so if that were the case then it should have exempted me from that. I won't purchase their product again, and I won't do business with a company that is shady. I loved the merchandise that I received and so did the other 3 people that I gave them as gifts to, but the after effects of trying to steal from me stops me from ever ordering anything from them again.