Very poor after service. Spent £700 on firm mattress that has gone soft after 10 months. Land of Beds sent out FIRA inspector who didn't even check how soft is was just checked base and quick look at mattress and took some photos. FIRA are there to get retailers off the hook, have a look on line and check other reviews if you are not sure. Land of beds now say that's the end of it and mattress is fine but will not provide any technical manufacturers specification that would allow a proper inspection to see if mattress has failed internally . So it looks like a court case to get money back. Just awful customer service, Avoid at all costs.