purchased lg 38 inch monitor and paid…
purchased lg 38 inch monitor and paid for next day delivery , item did not arrive next day so i had to call
them and they apologies and assured me i would get next day , so next day it did not turn up so i canceled my order which i got told would not take long to do ..
as i had lost faith in there promises and decided to buy elsewhere ( ebuyer and got next morning )
then next day after canceling it turned up at my door so refused delivery , it took over 2 weeks to get my money back which luckely i used paypal to get it back through a claim or probably still waiting ..
i had to phone them twice which they have a pemium
phone number and have checked my bill and cost £15 so beware .
they never contacted me to let me know it was not going to be delivered and i sent an email which they never responded to even after the 5 days waiting ..
i have never used this company before and will never again , if i had to guess they where taking orders without stock available .
they asked me to drop my claim with paypal before they will refund me so i phoned paypal and they said you should never do that as you cannot put another claim in if they refuse to give back your money ....
POOR SERVICE , BAD COMPANY
3 years ago
Laptops Direct has a
4.3
average rating
from
2,063
reviews
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