Laptops Direct Reviews

Laptops Direct have a Customer Happiness Grade of C-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds. Full Insights

3.88 Rating 531 Reviews

72% of reviewers recommend Laptops Direct

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"Great website layout. Good price. Laptop delivered next day and is exactly as described."

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Posted 2 days ago

"Ordered a pc gaming chair after another site let me down with their ridiculous policies. Not only was laptop direct cheaper but I essentially got free next day delivery by signing up for a trial of Which? Product arrived and as described. Very happy!"

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Posted 2 days ago

"First thing i have to say is i made the error of buying a new ACER HD monitor from a well known high street store and when i got it home it had been used so i returned it and went back to looking for one on line, and laptop direct were the best i found and trust me me i looked at a lot of sites, they had the best prices i saved £30 on my purchase, also the site was really easy to use, i am only writing this to save anyone else wasting there time looking around, just go straight to laptops direct 10 out of 10"

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Posted 2 days ago

"Refurbished device, good price, swift delivery"

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Posted 5 days ago

"Excellent product at great price, precise delivery timeliness"

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Posted 5 days ago

"Missold a pc. Had to return it at my expense. Took an age to be refunded."

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Posted 1 week ago

"Reconditioned 4k monitor arrived within one working day, kept informed of expected delivery. Works fine. Can't speak for returns/service but ordering and delivery were good."

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Posted 2 weeks ago

"I had to wait a while for the laptop but did get notification when it was sent out for delivery."

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Posted 2 weeks ago

"Good price & prompt delivery"

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Posted 3 weeks ago

"Easy to navigate website, located product required very quickly, ordered online and delivered to Spain within the time frame mentioned, very Happy Customer and will definitely use Laptops Direct again."

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Posted 3 weeks ago

"ordering easy and quick delivery"

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Posted 1 month ago

"Laptops Direct are great - we have purchased 3 computers and all have been at great prices with excellent delivery service. I would definitely recommend."