Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Ordered Saturday, arrived noon Monday. Excellent service & price.”

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Posted 1 year ago

“After 3 days of faffing around with another order, finally leading 2 a cancelled order and o more expensive replacement option. I found a better deal on laptops direct and placed an order which they fulfilled in less than 24hrs. Can't expect much better.”

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Posted 1 year ago

“fast efficient service”

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Posted 1 year ago

“Excellent service, item arrived the next day. All seems to be working fine”

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Posted 1 year ago

“Ordered item showing in stock on Wednesday morning, paid for Thursday (next day) delivery, informed Wednesday night that there was a problem and delivery wouldn’t be Thursday. I had no update by lunch Thursday so rang for a refund but was promised I’d get it Friday which I did, no delivery refund. Perhaps 2 star is a bit harsh but it was for a bday on Friday so not being here was a let down”

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Posted 1 year ago

“Excellent price for the product. The computers came really quickly.”

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Posted 1 year ago

“Prompt efficient and fast delivery. Great customer service on phone call.”

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Posted 1 year ago

“Clear product information, exceptionally good, quick delivery. Accurate produce. I'm very pleased.”

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Posted 1 year ago

“Good price and efficient service - kept me informed of delivery”

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Posted 1 year ago

“Superfast service as usual”

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Posted 1 year ago

“My laptop is working well.”

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Posted 1 year ago

“I ordered a mobile phone on Friday late afternoon and it arrived the following morning. Brilliant service.”

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Posted 1 year ago

“I ordered a gaming laptop and a monitor but I made a mistake and the order had two monitors on it. I arranged a return of one of the monitors and it was collected the very next day. Excellent service, no problems at all.”

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Posted 1 year ago

“Great laptop, Great deliver,y Great customer service when I had a problem”

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Posted 1 year ago

“All good and very quick delivery.”

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Posted 1 year ago

“Speedy delivery with time slot given by DPD. Very easy to set up and use. Very happy with my purchase!”

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Posted 1 year ago

“Good choice, reasonable prices and fast but secure delivery. Could have more information on each item.”

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Posted 1 year ago

“Excellent from start to finish, customer support, technical support, easy return for repair and quick turn around.”

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Posted 1 year ago

“Ordered a new phone as a present for my son. Price was lower than other sites I had looked at. Placed the order online and paid for express delivery. Was concerned that maybe the phone I had ordered would arrive as a refurbished phone rather than a new one . I got an email confirming my order number immediately and it contained the telephone number should I have any need to contact them. I rang the number and got through to a very helpful man who was quickly able to confirm that the phone I had ordered was in fact a new phone and that it would arrive in a sealed manufacturer box. I received the phone within 3 days of ordering. My son is very happy with it.”

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Posted 1 year ago

“Very efficient service had the device with in a few days of placing order - very happy over all”

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Posted 1 year ago

Laptops Direct is rated 4.3 based on 2,262 reviews