Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,196 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, fast delivery”

Helpful Report

Posted 2 days ago

“Super quick delivery at a fabulous price!”

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Posted 1 week ago

“Great price and quick delivery.”

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Posted 2 weeks ago

“You informed that my new phone would arrive between 2.30 to 3.30 pm. The delivery arrived at 3pm and everything was just right. Thank you”

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Posted 2 weeks ago

“Cheapest I could find online and delivered quick”

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Posted 2 weeks ago

“Very easy to select models on the website. Thought the deals were price competitive. Always a challenge to compare laptop specifications, but I was happy with the deal. Ordered on the Sunday evening and it was delivered on the Monday! Only paid for the standard delivery too.”

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Posted 3 weeks ago

“This was my second purchase through laptops direct and I couldn’t be happy. Next day delivery of a very well presented refurbished laptop which is exactly what I was looking for.”

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Posted 3 weeks ago

“Excellent service and price”

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Posted 4 weeks ago

“Clear explanation of features of machines, comparison easy to do. Reasonable prices compared to other outlets. Swift delivery. Delivery options good.”

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Posted 1 month ago

“2 New laptops received next day delivery. Tracking was good and accurate, and both working well so far.”

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Posted 1 month ago

“Straight forward ordering, rapid delivery and secure, product delivered in perfect condition.”

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Posted 1 month ago

“Ordered Saturday, arrived noon Monday. Excellent service & price.”

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Posted 1 month ago

“After 3 days of faffing around with another order, finally leading 2 a cancelled order and o more expensive replacement option. I found a better deal on laptops direct and placed an order which they fulfilled in less than 24hrs. Can't expect much better.”

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Posted 1 month ago

“fast efficient service”

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Posted 2 months ago

“Excellent service, item arrived the next day. All seems to be working fine”

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Posted 2 months ago

“Excellent price for the product. The computers came really quickly.”

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Posted 2 months ago

“Prompt efficient and fast delivery. Great customer service on phone call.”

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Posted 2 months ago

“Clear product information, exceptionally good, quick delivery. Accurate produce. I'm very pleased.”

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Posted 2 months ago

“Good price and efficient service - kept me informed of delivery”

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Posted 2 months ago

“Superfast service as usual”

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Posted 2 months ago

Laptops Direct is rated 4.3 based on 2,196 reviews