Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was very good and informative, and my purchase (a new phone) arrived quickly and well packaged (tracked too)”

Helpful Report

Posted 16 hours ago

“Happy with phone and service”

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Posted 2 days ago

“I am very happy thank you”

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Posted 6 days ago

“Faultless service”

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Posted 3 weeks ago

“I always check Laptops Direct first if buying computer tech. They have a wide range at very competitive prices. Plus their refurbishment kit is outstanding value for money. I've never been disappointed. Customer service is good and delivery super quick. What's not to like?”

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Posted 4 weeks ago

“I was let down by another supplier via a very large international marketplace. Phoned an order through to Laptops Direct who delivered the following day.”

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Posted 4 weeks ago

“I have purchased several Laptops and now 1 PC plus a screen over the years. Each time the service has been prompt and efficient and the products as expected without issues. I will never use any other company for my computer needs.”

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Posted 1 month ago

“All good with the 43inch Monitor”

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Posted 1 month ago

“Good choice of machines. Clear, consistent descriptions to enable comparison. Excellent price for a well specified machine and delivered promptly.”

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Posted 1 month ago

“Good price, fast delivery”

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Posted 1 month ago

“Super quick delivery at a fabulous price!”

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Posted 1 month ago

“Great price and quick delivery.”

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Posted 1 month ago

“You informed that my new phone would arrive between 2.30 to 3.30 pm. The delivery arrived at 3pm and everything was just right. Thank you”

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Posted 2 months ago

“Cheapest I could find online and delivered quick”

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Posted 2 months ago

“Very easy to select models on the website. Thought the deals were price competitive. Always a challenge to compare laptop specifications, but I was happy with the deal. Ordered on the Sunday evening and it was delivered on the Monday! Only paid for the standard delivery too.”

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Posted 2 months ago

“This was my second purchase through laptops direct and I couldn’t be happy. Next day delivery of a very well presented refurbished laptop which is exactly what I was looking for.”

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Posted 2 months ago

“Excellent service and price”

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Posted 2 months ago

“Clear explanation of features of machines, comparison easy to do. Reasonable prices compared to other outlets. Swift delivery. Delivery options good.”

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Posted 2 months ago

“2 New laptops received next day delivery. Tracking was good and accurate, and both working well so far.”

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Posted 2 months ago

“Straight forward ordering, rapid delivery and secure, product delivered in perfect condition.”

Helpful Report

Posted 3 months ago

Laptops Direct is rated 4.3 based on 2,206 reviews