Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,211 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 New laptops received next day delivery. Tracking was good and accurate, and both working well so far.”

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Posted 3 months ago

“Straight forward ordering, rapid delivery and secure, product delivered in perfect condition.”

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Posted 3 months ago

“Ordered Saturday, arrived noon Monday. Excellent service & price.”

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Posted 3 months ago

“After 3 days of faffing around with another order, finally leading 2 a cancelled order and o more expensive replacement option. I found a better deal on laptops direct and placed an order which they fulfilled in less than 24hrs. Can't expect much better.”

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Posted 4 months ago

“fast efficient service”

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Posted 4 months ago

“Excellent service, item arrived the next day. All seems to be working fine”

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Posted 4 months ago

“Excellent price for the product. The computers came really quickly.”

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Posted 4 months ago

“Prompt efficient and fast delivery. Great customer service on phone call.”

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Posted 4 months ago

“Clear product information, exceptionally good, quick delivery. Accurate produce. I'm very pleased.”

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Posted 4 months ago

“Good price and efficient service - kept me informed of delivery”

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Posted 4 months ago

“Superfast service as usual”

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Posted 5 months ago

“My laptop is working well.”

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Posted 5 months ago

“I ordered a mobile phone on Friday late afternoon and it arrived the following morning. Brilliant service.”

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Posted 5 months ago

“I ordered a gaming laptop and a monitor but I made a mistake and the order had two monitors on it. I arranged a return of one of the monitors and it was collected the very next day. Excellent service, no problems at all.”

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Posted 5 months ago

“Great laptop, Great deliver,y Great customer service when I had a problem”

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Posted 6 months ago

“All good and very quick delivery.”

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Posted 6 months ago

“Speedy delivery with time slot given by DPD. Very easy to set up and use. Very happy with my purchase!”

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Posted 6 months ago

“Good choice, reasonable prices and fast but secure delivery. Could have more information on each item.”

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Posted 6 months ago

“Excellent from start to finish, customer support, technical support, easy return for repair and quick turn around.”

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Posted 7 months ago

“Ordered a new phone as a present for my son. Price was lower than other sites I had looked at. Placed the order online and paid for express delivery. Was concerned that maybe the phone I had ordered would arrive as a refurbished phone rather than a new one . I got an email confirming my order number immediately and it contained the telephone number should I have any need to contact them. I rang the number and got through to a very helpful man who was quickly able to confirm that the phone I had ordered was in fact a new phone and that it would arrive in a sealed manufacturer box. I received the phone within 3 days of ordering. My son is very happy with it.”

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Posted 7 months ago

Laptops Direct is rated 4.3 based on 2,211 reviews