Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late delivery - customer service that took ages in answering the phone and chasing things up. Not a great experience.”

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Posted 10 months ago

“I always check Laptops Direct first if buying computer tech. They have a wide range at very competitive prices. Plus their refurbishment kit is outstanding value for money. I've never been disappointed. Customer service is good and delivery super quick. What's not to like?”

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Posted 11 months ago

“I was let down by another supplier via a very large international marketplace. Phoned an order through to Laptops Direct who delivered the following day.”

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Posted 11 months ago

“I have purchased several Laptops and now 1 PC plus a screen over the years. Each time the service has been prompt and efficient and the products as expected without issues. I will never use any other company for my computer needs.”

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Posted 11 months ago

“All good with the 43inch Monitor”

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Posted 11 months ago

“Good choice of machines. Clear, consistent descriptions to enable comparison. Excellent price for a well specified machine and delivered promptly.”

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Posted 11 months ago

“Good price, fast delivery”

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Posted 11 months ago

“Delivery was delayed by one day.”

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Posted 11 months ago

“Super quick delivery at a fabulous price!”

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Posted 11 months ago

“Great price and quick delivery.”

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Posted 1 year ago

“You informed that my new phone would arrive between 2.30 to 3.30 pm. The delivery arrived at 3pm and everything was just right. Thank you”

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Posted 1 year ago

“Cheapest I could find online and delivered quick”

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Posted 1 year ago

“Very easy to select models on the website. Thought the deals were price competitive. Always a challenge to compare laptop specifications, but I was happy with the deal. Ordered on the Sunday evening and it was delivered on the Monday! Only paid for the standard delivery too.”

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Posted 1 year ago

“This was my second purchase through laptops direct and I couldn’t be happy. Next day delivery of a very well presented refurbished laptop which is exactly what I was looking for.”

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Posted 1 year ago

“Excellent service and price”

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Posted 1 year ago

“Clear explanation of features of machines, comparison easy to do. Reasonable prices compared to other outlets. Swift delivery. Delivery options good.”

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Posted 1 year ago

“2 New laptops received next day delivery. Tracking was good and accurate, and both working well so far.”

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Posted 1 year ago

“I'm writing this despite being informed by 'Reviews.io' that Laptops Direct are "cherry-picking" favourable reviews. I successfully placed my order with James Thomason and all went well until my laptop was lost at the DPD depot. James got onto DPD straight away to establish what was going on. When it became obvious that the laptop was permanently 'lost' Jame's colleague dispatched a replacement straight away. Obviously, I did not get my laptop as quickly as I wanted, but at least I was saved from getting the run-round from DPD.”

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Posted 1 year ago

“Only one of my 3 items has been delivered!”

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Posted 1 year ago

“Straight forward ordering, rapid delivery and secure, product delivered in perfect condition.”

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Posted 1 year ago

Laptops Direct is rated 4.3 based on 2,262 reviews