Spent over £20,000 worth of clients money with LD in less than 6 months. One was delivered to the wrong address, an innocent mistake, but instead of them sorting it, I was told I would have to wait until they retrieved the lost one as though it was my fault! They tried to deliver it a week later, open and used...Had to wait another 10 days for the order cancellation and refund. Also, two of the last laptops I bought at the same time died within days of each other - HP accepted it and provided DOA forms. Trying to get this processed by LD was like pulling teeth - ages spent on the phone waiting for it to be answered, being sent the wrong forms, dead web links...Two very unhappy customers awaiting replacements for laptops they'd used for only a week. the irony was, when I went back to my old supplier they were cheaper! Don't be fooled by the stock 'em high, sell them cheap marketing - they also have the cheek to charge a credit card surcharge on every purchase! Will never use again.