DO NOT USE: I ordered an £1,800 Dell laptop from these people on the 8th June for delivery on the 1st July. On the 30th July (one day before delivery was due) they emailed to say that they could not supply me with this laptop and my order had been cancelled (after having my money for almost a month). As nobody called me I had no choice but to contact them on their 0870 (13p per minute number) to find out what was going on. After various discussions it appeared that they could supply me with the very same laptop and spec but with a slightly different graphics card so we started again and they kept the money. After many emails and much waiting the laptop had an attempted delivery from DPD to whom I contacted to arrange redelivery. Having sat at home all day on Wednesday 5th August it did not arrive, despite checking with DPD and Laptops Direct. It was then supposed to be delivered on Friday the 7th August (yes two months from when I placed the initial order) and this was confirmed by email from Laptops Direct. I sat there all day again, loosing another day’s work, and once again it did not arrive. Many emails and calls later have lead to being told that the laptop was returned to Dell (not delivered to me) and now they could not send it out again even though it was Laptop Directs error. They now say they cannot supply me with the laptop that has been specifically spec’d for me and have decided to refund the money. PLEASE DO NOT WASTE YOUR TIME OR MONEY ON THESE PEOPLE AS THEY APPEAR TO BE FRAUDULENTLY FUNDING THEIR BUSINESS ON CLIENTS MONIES WITHOUT SUPPLYING ANY GOODS. WORST COMPANY AND ATTITUDE I HAVE EVER COME ACROSS.