I would not use this company again. I bought a refurbished A1 grade Toshiba from them which arrived with 5 viruses! Incredibly slow on start up, I ran the pre-installed McAffey virus software which detected nothing! Then ran Panda free version anti-virus which removed 5 viruses plus malware!! Still problems so bought a Registry Cleaner and ran that. It found over 134 faults to fix. Uninstalled McAffey (rubbish!) and machine ran better. Not impressed that I was sent a machine that had clearly not been cleaned prior to re-sell, and forced me to spend on software to fix it, not to say a wasted weekend getting it into decent operating condition.