please do not use laptops direct, they are useless, I bought a laptop from them in June which was a gift from my girlfriend and 3 months later it broke I contacted them with regards the issue and they told me to contact Acer direct which I did, I sent it to Acer to be repaired only to get the laptop back a week later with 2 more different faults so I rang laptops direct telling them the issue and again they told me to send it back to Acer and they put the phone down on me, I'm fuming with them I sent it back to Acer who are like laptops direct very useless as they sent me the laptop back the following day with 2 more faults and now I'm having to send it back to Acer again. All Acer had to do is replace the SSD and to do this they had to replace the bottom cover, the top cover, the keyboard and a bezel, I want either a refund or a new laptop which neither of these 2 useless companies are going to help so please don't order anything from them, if laptops direct are reading this and want to contact me my number is 07538772061.