Product received as advertised and for a good price. However, the courier used (TNT) was awful, first claiming to have delivered the item when they had not, then realising they had not delivered and it taking an extra day to do so, meaning I had to sit around for two days waiting for a delivery. Additionally, unlike other couriers, TNT are apparently incapable of providing a delivery window, but instead just state "before 6pm". In comparison, Royal Mail, DPD and Amazon all give delivery windows of between 1-3 hours, so that at least you don't have to wait around all day. So while the product was fine, and the ordering system was fine, Laptops direct really need to consider using a more proficient and reliable courier service.