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jay
I ordered a Laptop from laptopsdirect.co.uk and it was fine, now 2 months later I have ordered another one, over the phone. There was some issues with their web page as it was not displaying correct information. Such as the HDD showing as 1GB rather than 1TB. In all the conversation and order process took 9 minutes, going through all the information and finally getting my card details over. I received my Laptop the next day, however the following day I find another laptop, the same as the one ordered 2 months previous. When asked, the order went through 3-4 minutes before the phone order was made. This is obviously a mistake on their behalf, I would not order whilst in the midst of giving my card details over to them or even asking about a specific product staring at the webpage asking why is there informational mistakes on the page which he informed me was purely clerical and put me straight with its specifications. Laptops Direct have refused to help me at all and have now stopped contacting me regarding this issue. I feel this company has let me down dramatically and I can not trust them anymore. I will never use this company or its partners again.
9 years ago
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Laptops Direct has a 4.3 average rating from 2,165 reviews