AVOID! They employ chronic liars and try to weasel their way out of a contract. I bought 13 graphics cards that went up in price the day after and was also a large order...
Was told the items would be here by the 23rd of Aug. No graphics cards were received by the evening on the 24th so I left them a message and the response was their customer support acting dumb...
Called up to complain and was told a manager would call back - eventually they did and promised a discount plus all the cards.
I must have phoned up nearly every day for about a week and a half to be constantly told they would "get back to me," and I was also told that the product price had increased and they attempted to change the order to a different product which was cheaper than the now more expensive product I ordered. I refused and they offered a refund, I said no. I told them that they sold me those cards and they must honour the contract.
Eventually was told they had a new supplier who could provide all 13... Was called back later to be told they can only get 10... Called back the following day to ensure that they were actually coming and the woman told me they hadn't been shipped and the supplier ran out...
Eventually I get a note through the door saying a parcel is awaiting me from Overclockers UK (obviously who they had to buy these with), so I collected the 10 graphics cards finally about 2 weeks later.
They are LIARS, cheats, they try to get you to pay more if the price goes up (you don't need to, that's their problem), tried to get me to cancel, and were also terrible customer service.
Avoid like the PLAGUE.
7 years ago
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