Absolute joke of a company. Sold me a laptop in April of this year and after the purchase was contacted by Craig Bomttomley of the sales team, who offered to sell me a one year warranty. I contacted him several times wishing to take this offer up and received no response. Almost predictably the laptop has a fault and because no warranty was successfully purchased, they will do nothing to fix the fault. Of course, calling the repair team has you on hold for fifteen minutes at the cost of 13p per minute whilst looking to speak to the sales team takes you straight through, showing that once again they are a company keen to make a quick buck with no interest in looking for returning customers. Quoting EU law at them has no effect on their performance either. The European Directive 1999/44/EC says all EU countries have to ensure a retailer could be held liable for all "non-conformities" which manifest within two years from delivery. Thereby, the retailer should help me with this issue. Instead they have flouted the law, charged me to call them and showed no interest in helping. A pathetic company which with any luck will go under.