I bought a TV from laptop direct early it arrived 15/12/2017 by the 23/12/2017 it had a fault arranged for laptop direct to pick it up for repair they picked the TV up on the 5/12/2017 it was with the courier for ten days and in all that time they never said it was badly packed I know was not it was in TV box with bubble wrap polystyrene sheets to protect the screen laptop direct said the courier is not to blame every complaint site i come across in future i will paste this message and I do not get a say why was it with courier and laptop direct had to ask for it to be delivered back to then