Horrible, slimey company with no regard for consumer rights and who use underhand tactics to try and evade their responsibility as a retailer. I tried to return a laptop within my legal 14-day cooling off period only to be told that all they could offer was a swap or store credit. After I quoted my consumer rights to them they started ignoring my emails. I ended up having to get my credit card company and the citizens advice bureau invovled. After numerous phone calls, emails and a signed letter in the post they eventually backed down and gave me a full refund. Disgusting that I had to spend 5 days arguing for them to do the right thing. AVOID!