AVOID AT ALL COST! WORST EXPERIENCE EVER! I BOUGHT A NEW MACBOOK LATEST MODEL 2019 IT ARRIVED WITH FAULTY BATTERY/HARDWARE AND NOT FULLY FUNCTIONING KEYBOARD. I'VE BEEN CHASING LAPTOPS DIRECT FOR OVER 3 MONTHS NOW TO REPLACE MY UNIT (CAN YOU BELIEVE IT?!) AND STILL AS OF TODAY THEY HAVE NOT REPLACED IT! YOU MAY SPEND 10 POUNDS LESS FOR A UNIT BUT ITS NOT WORTH IT! DON'T TRUST THEIR CHERRY PICKED POSITIVE REVIEWS JUST DO A EXHAUSTIVE RESEARCH (WHICH I DID NOT!) AND YOU'LL SEE HOW MANY NEGATIVE REVIEWS THIS COMPANY HAS. DO YOU THINK ITS NORMAL? JUST GO WITH A LEGIT SHOP AND AVOID THIS SCAMMERS AT ALL COST! THEY'LL SELL IT TO YOU AS "BRAND NEW" AND IF ITS FAULTY YOUR PROBLEMS! WORST EXPERIENCE EVER! SCAMMERS!