Currently refusing to help me despite sending me a product which is not fit for purpose, not of satisfactory quality and had not lasted a reasonable amount of time. Under the Consumer Rights Act 2015, it is their obligation to resolve this issue yet they keep trying to deflect me to the manufacturer. I have supplied them with plenty of evidence and tried to work with them on this but even after having my case escalated, they are trying to avoid their legal duty. I haven't had a faulty product in the past so whilst their delivery and prices seemed okay at the time, they are certainly not a company I would recommend. I would urge everyone looking at the reviews to look for cases where there have been problems and I know I have been guilty in the past of leaving a positive review for a company based purely on delivery times and not on how they handled complaint and returns.