Ordered a Lenovo refurbed laptop, which was delivered to Spain rapidly and efficiently. Laptop working well so far. Re the email asking customer to write a review, can I recommend that you put a link in the email that allows the customer to immediately write a review and not either have to search for the Laptops Direct Co. on a generic site, or, in the case of the second link, actually have to create an account to write a review. I've made the effort as I have used Laptops Direct several times, but any other Co. I wouldn't have bothered. Make it short and simple!