I will be elevating this to the Attorney General's Office for Lawn Love knowingly, intentionally and wilfully committed fraud.  I also will be filing a claim in small claim's court. They will learn not to try and take advamtahe of an elderly veteran.   I will update this post as things progress. I was quoted a price for weed control, weeding and other services.  The original estimate was I believe less than $100.  I explained to the person on the phone, before scheduling an appointment, that my grass was unkept and may need some extra work and I was told that there was the possibility of a 50% increase for "long grass" (although their website shows that the “Long Grass Fee” policy is a $20 increase.   The contractor came out, saw the lawn and called to ask for an adjustment. He told me that Lawn Love quoted him a price of $625; several times the amount initially quoted even with the additional fee for "long grass".  After much back and forth I reluctantly agreed to the "new" $625 price, but only after a 30% ($437.50).  I was told that the adjustment was due to a quote from the contractor as to the amount of time and labor that would be required (he expected time of work would require 22 hours and the rearranging of schedules for work over multiple days.) I felt bad that they would have to reschedule other appointments and reluctantly submitted to their undue influence and pressure, but made it clear that the price included weed control and weeding, mowing, trimming, and hauling as disposal.  After agreeing I was informed that the price was now $790 (no explanation as to why it went up) and the 30% discount would be on that ($553). The contractor within 2 to 3 hours - the only thing that was done was a mowing.  It did not take 22 hours as was quoted and there was obviously no need to re-arrange schedules as he only came out that one time.  I sent pictures of the "completed work" showing that the mowing was subpar, no weeding had been done, no weed control measures taken, and no hauling away - an onsite container that I was using for other purposes was used after I CLEARLY indicated in writing, before the project had been done, that this was not allowed.  And not only that, but a neighbor informed me that he saw the contractor BRAKE A WINDOW on my property and left immediately there after, he apparently didn't want to stick around long enough for me to come home and see the damage. Their website indicates that satisfaction is guaranteed.  I made it very clear that I was unhappy with the "bait and switch" nature that their company was running and the damage done to my property. I reached out to their customer service (and sent pictures). I was asked to provide two estimates for the damage to my property (no mention of the bait and switch or lack of honoring their contract).  I did as instructed and per guidance from Seth M. I sent two estimated for the damage to the window.  No response.  No nothing I have received emails and text message stating that the same contractor that pulled a bait and switch on me, that did not do the work as paid for, used my containers against specific instructions not to do so, that damaged my property they sent THAT SAME CONTRACTOR to my property again and he was on my property without my approval. The text I receive stated: "Our lawn pro is at your property and has informed us that the weeds are many and too overgrown and as a result, the job is a bit more labor intensive than we expected.  (Well of course he didn't do anything the first time.)  Based on your lawn pro's estimates, the updated quote for the work is $162 + tax."   I quickly replied "Are you kidding.  No!"  Then I received an automated message that Lawn Love does not monitor replies to its messages!