NO ONE answers the phone! If you call you will be put on hold for 5 minutes and then they will say you can ask for a callback. If you ask for a callback, the robot will call you back but then there will be dead silence and no one will ever answer the phone. If you decide not to get a call back and wait you will wait at least 45 minutes and then you’ll be hung up on. The worst, absolutely worst customer service I have ever dealt with in my life. Avoid this company at all cost! They also do not answer emails. If you send them a message it will come right back to your email address and they will never write you.