When I started with Lawn Love I wasn’t very pleased with the service. However, the communication from their customer service department was excellent. I had my lawn mown 3 times the first time was great, but then they were missing areas of the lawn. Being part of an HOA it is required to have a well manicured lawn. The areas of the lawn were missed on the next 2 mowing, but I was credited for 20% on the first missed spots and 30% on the next. On my last mowing everything was done perfectly and the areas that were missed were corrected. I am now very pleased with the care that was take. On my lawn service by Hugo my lawn care specialist. Thank you again for correcting the prior issues. 😊