The experience of using Lawnsmith has been incredible. The website is simple and easy to use, Lawnsmith provide a lot of clear information and videos for the novice so you know exactly when where and how to do what you need to do. I laid a new lawn using Lawnsmith seed and fertiliser, I was able to easily find the correct seed for my garden soil type, how to prepare the soil, the quantities needed for garden size and exactly when and how to do it. Unlike other companies they think of the complete process and not just hard sell of products. Its been a pleasure using Lawnsmith and I would recommend to anyone.