The service from Lawnsmith was excellent, though the seed did not arrive very promptly, which may be down to the carrier. However I was kept informed of the status of the delivery. As for the seed, it is still too early to say what the percentage germination is but there are signs that it will be acceptable. What is strange is that it appears to be best in the lawn that had some grass and which had not suffered in the summer. I can only think that the micro climate provided by the grass helped the germination. The seed on the bare parts of the lawn does not appear to be so advanced and I am hoping that it will get better. I am keeping my fingers crossed. Knowing that grass seed percentage germination goes off with time, I would have liked to know how old the grass seed that I received was and what your expected percentage germination rate. I will order again and may well get some fertiliser from Lawnsmith anyway. Andrew Wimshurst.