AWFUL!!!! Absolutely terrible experience. Ordered a bed on the 12th July, had an order confirmation come in, but no indication of a delivery date. Called up on the 15th to be told that I would have to wait until the 22nd July for a delivery date. No date was given, so called on the 23rd, to be eventually told by a fairly rude member of customer services, that the bed was sold out and couldn't be delivered until September 10th. I cancelled the order, but only received a Paypal refund on the 28th, and only after chasing up. The fact that the store just emailed me to ask me to leave a review beggars belief. I would describe them as amateurish, but to do so would be an insult to genuine amateurs. Steer well clear!