Jo
THE WORST COMPANY I HAE EVER DEALT WITH, AND FIRST TIME I HAVE FELT NEED TO REVIEW A SERVICE. The only information I ever got was if I chased, so many calls and each time different information, 4 deliveries that never emerged, constant lies about dates and progress of my order. Manager was not helpful, when asking for a call back from him on one occasion he said he couldn't promise a call back as the office was busy in the mornings! Didn't ever hear from him. Last straw today when again on Monday had been promised Thursday/ Friday delivery. Called to check on Wednesday told by first person it was Saturday, then insisted he check second person said thurs/ Friday. Asked them to confirm which , to which told they couldn't check, insisted they did, and then told out of stock and not for another13 day ,!!!! Insisted on refund and found number for manufacturer who is not out of stock and fulfilling orders. AVOID THIS COMPANY, WHILST THE STAFF (outside of manager) Were always pleasant, they work in a company that does not pride itself on customer service and is a terrible communicator. VERYVERY POOR SERVICE, WILL AWAIT TO SEE IF MY REFUND ARRIVES.
8 years ago
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Leader Stores has a 3.5 average rating from 679 reviews

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