Ordered a bed frame and mattress on 8th November. The mattress was delivered on the 16th and was perfect. The bedframe was due to be delivered on the 17th. When the delivery arrived I received just 1 of 2 parcels - the footboard, two side panels and slats. The delivery guys were insistent that everything was in the box but it was quite obvious that the large headboard was not in the box ! I called Leader Stores and was told that as the bed was coming from the manufacturer they were unaware that it would come in two separate parcels. They promised me that the missing part would be delivered the following Friday (20th November). Nothing arrived. To cut a very long story short I am still waiting for my bedhead on 5th Dec after numerous phone calls, unanswered emails, several promised deliveries and missed work days waiting in for fictional deliveries. To be fair I think the problem is with the supplier / delivery agent but I still think the communication from Leader Stores has been woefully poor. I have now have notification from two different delivery companies that my parcel will be delivered on both Friday am and Monday am so I will wait and see. I might end up with two but more than likely will end up with nothing !!!