Hard to think of any positive comments. I ordered some lamp shades on 15th Dec in time for christmas and was told that they were on 5-7 days lead time and here we are nearly a month later with still no news as to when we'll get them. On line tracking system is a joke - doesn't tell me anything so I have to ring up or chat on line to get an update. All I get is apologies and empty promises. I know it's not entirely Leader's fault as they are dependent on the supplier but this is very bad customer experience thus far and I doubt I'll be shopping with Leader again