Signed up with Lebara a week ago and it's been headache after headache, first they screwed up the delivery, and I had to order a replacement SIM. Then they messed up porting my number. I can make calls and send texts, but can't receive phone calls or texts. At first they told me to wait 24 hours and that it might fix itself, guess what it didn't! Then they told me it's a known issue that was affecting other people on the day I ported. I've now spoken with 3 CS agents (it's always a different one and they seem to have trouble passing notes) and the last one told me I have to wait another 48 hours for the technical team to get in touch. It just goes on and on.. what an absolute disgrace! Ofcom should revoke their license. I will definitely be contacting the Communications Ombudsman about this too. Avoid dealing with this company at all costs if you value your time/sanity!