Ordered boots and they put the wrong sized boot In a box with the correct size marked on the side. Called and they have no one on the live lines emailed and asked if I could exchange and they responded with “did you try the on?” After asking if I could do an exchange AGAIN they said they only do returns and want me to reorder. Why would I reorder when you didn’t send the correct size the first time. If I’m paying 200 for boots I expect to get the item I order or at least for the company to fix their mistake. Literal waste of my time, not ordering from this company again.