Le Chameau Reviews

Name: Le Chameau
Address: 11 Buckingham Street, London, City of Westminster
Rating: 4.48

4.5 Rating 673 Reviews

85 %

of reviewers recommend Le Chameau

About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

Visit Website

Phone:

01572 772 444

Email:

customerservices@lechameau.com

Write Your review

Tell us how Le Chameau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Le Chameau 5 star review on 21st November 2024

V Palanuck

Le Chameau 5 star review on 14th November 2024

D Mckinnon

Le Chameau 5 star review on 9th October 2024

I Dey

Le Chameau 5 star review on 23rd September 2024

Le Chameau 5 star review on 21st September 2024

Le Chameau 5 star review on 10th September 2024

C Nagy

Le Chameau 5 star review on 16th August 2024

E Forman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Français

Deutsch

Español

“Great company customer service excellent”

Helpful Report

Posted 4 days ago

“These are defintely not as good as my previous pairs, they are thinner walled.”

Helpful Report

Posted 1 week ago

“My Cham's have the zips , after just a couple of years the zips fail, My son and his girlfriend have had the same with their zip as well . disappointing when you consider the price .”

Helpful Report

Posted 1 week ago

“Very disappointing experience. I purchased boots that turned out to be too large, but the sizing issue was only clear after a minimal test outside. Customer service refused a return or replacement, claiming the boots were “worn” due to light scratches on the soles. If such minor use can scratch the soles, it seriously raises questions about the product’s quality. Their rigid and unhelpful response shows a lack of care for genuine customer concerns.”

Helpful Report

Posted 2 weeks ago

“Parfaite qualité et confort !”

Helpful Report

Posted 3 weeks ago

“All good excellent comms etc”

Helpful Report

Posted 4 weeks ago

“Excellent- great website, fast & efficient delivery”

Helpful Report

Posted 1 month ago

“Site très clair, possibilité d’ajuster pointure et tour de mollet, livraison super rapide.”

Helpful Report

Posted 1 month ago

“I have held back on giving a review as I wanted to test them out. I have just used them solidly for a harvest season at an English winery so they have been subjected to muddy vineyards and a wet and busy winery. They have been very impressive, especially when I've had them on for 12 hours plus. Yes ideally I should have a reinforced saftey toe but I went for comfort and durability and I think I got those in spades! Hopefully will last a few years. The Michelin tyre style sole really doesn't like mud sticking to it! Have to say the customer service on the phone when I had a few questions was completely first class. 5 star review from me....”

Helpful Report

Posted 1 month ago

“Bjr j ai une paire de bottes St Hubert depuis 3o ans maintenant qui me sert encore”

Helpful Report

Posted 1 month ago

“Excellent service . Such a shame the mould for the St Hubert boot changed . My last ones were superb but new shape dies not allow for a high instep”

Helpful Report

Posted 1 month ago

“Excellent from start to finish. Well done le Chameau”

Helpful Report

Posted 1 month ago

“I bought my leather lined Chausseur boots a dozen years ago (from a nationally known retailer of fine footwear in the US) and have been happy all this time. Upstate NY in autumn and spring will be wet, often cold and dry feet are a must for me. Comfortable for all kinds of field work (hunting, yes, but more, too - clearing brush, general chores around the farm) with good traction. I often wear them all day and then again the next. I put a pair of thick sheepskin insoles in the bottom and find that little detail to be a very helpful addition.”

Helpful Report

Posted 1 month ago

“Delivered on time, great fit and good looking practical boot. All ready for a wet winter”

Helpful Report

Posted 1 month ago

“Absolutely love them. They are a great fit and warm and comfortable to wear. Really enjoying them.”

Helpful Report

Posted 1 month ago

“Fast delivery for rare quality products. I guess worth the money”

Helpful Report

Posted 1 month ago

“THEIR CUSTOMER SERVICE IS NOT VERY GOOD. I HAVE BEEN TRYING TO REACH SUPPORT FOR A RETURN AND QUESTION REGARDING ORDERING THE CORRECT SIZE. I CAN'T GET IN TOUCH WITH ANYONE. TERRABLE CUSTOMER SERVICE!!!”

Helpful Report

Posted 2 months ago

Hi John, Thank you for taking the time to leave a review. I can only apologise there was a slight delay in our response to your contact, I can see my Colleague Nadine has replied in order to resolve this for you, as we are a UK team there is sadly a slight delay. Thanks - Laura

Posted 2 months ago

“bottes excellentes mais cordon de serrage un peu étroit pour mes mollets”

Helpful Report

Posted 2 months ago

“I bought my Viezonord Neoprene Lined Wellingtons in October 2023 so have had them for almost one year and I am delighted with them. They saw me through a winter of daily dog walks on open fields in Norfolk, so they've experienced snow, hail, rain (vertical and horizontal) Siberian winds, ice, and of course mud... My feet were kept lovely and warm so I recommend getting the neoprene lining. Fit was great, no rubbing, no breaking in. I am just now looking for a pair of the short ones for the days to slip on when it's not so cold but raining. I ordered two sizes online to get the best fit, they came quickly, the return of the unwanted size was easy and the money was back in my account in only a few days. I did loads of research before I bought them, and they won hands down for being functional and stylish, so I would highly recommend them to anyone who is in two minds. They are definitely worth the investment.”

Helpful Report

Posted 2 months ago

“très bon site internet, excellent accueil hot line pour une paire de chaussures de chasse qui avaient un léger pbr.”

Helpful Report

Posted 2 months ago

Le Chameau is rated 4.5 based on 673 reviews