Le Chameau Reviews

Name: Le Chameau
Address: 16 Mill Street, Oakham, Rutland
Rating: 4.46

4.5 Rating 681 Reviews

85 %

of reviewers recommend Le Chameau

About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

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Phone:

01572 772 444

Email:

customerservices@lechameau.com

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Le Chameau 5 star review on 18th February 2025

103

Anonymous

Anonymous // 01/01/2019

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“I just received my Giverny botillion and they are super comfortable. The fit is excellent. I look forward to using them in the garden very soon!”

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Posted 2 months ago

“witam kupiłem buty ale musiałem je zamienić bo były w łydce za wąskie, niestety sklep nie może wymienić samego towaru ale odsyła pieniądze i całą transakcje trzeba powtórzyć więc przy sumie 350 eu. mój bank pobiera 32,50 eu. prowizji więc musiałem dwa razy zapłacić. Gdyby sklep nie odsyłał pieniędzy tylko wymienił towar klienci nie musieli by płacić podwójnej prowizji przy wymianie na inny rozmiar”

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Posted 2 months ago

“Tengo unas botas Le Chameau desde hace unos 20 años, con forro de tela, suela de vibram y cierre ajustable. Son fenomenales, puedo caminar hasta 20 km con ellas por terrenos montañosos sin fatiga en los pies. Y siguen siendo impermeables. Pero las suelas ya están muy gastadas. Así que compré unas lo más parecidas posibles, el modelo Vierzon jersey lined, aunque la suela ya no era Vibram. Al probarlas me resultaron incómodas porque hacían un pliegue en la zona del empeine. Al sujetarlas en la mano vi que la caña se doblaba y caía de forma que no se sostenía vertical. En cambio las que tengo se sostienen incluso moviéndolas. Por ese motivo las devolví. Si hubiese a la venta unas iguales a las que tengo las compraría sin dudar.”

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Posted 3 months ago

Hola, Gracias por tu reseña. Lamento saber que sus nuevas botas no cumplieron con sus expectativas, según su par anterior, y entendemos lo decepcionante que puede ser. Aunque actualmente no ofrecemos un modelo idéntico a sus anteriores botas Vibram, sus comentarios nos ayudan a comprender mejor las necesidades de nuestros clientes y nos ayudan a mejorar nuestros productos. Si hay algún consejo que podamos ofrecer sobre nuestros otros modelos, no dude en contactarnos. Gracias, Laura

Posted 3 months ago

“I've just received a pair of the Le Parisienne leather boots, and I have to say they're beautiful, fabulous quality and fit perfectly. I'm a size 4, 37 so I ordered the 4.5. They're so comfortable and I can't wait to try them out, but almost too pretty to muddy them up!”

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Posted 3 months ago

“Compared to the original Mouflon Plus, the 12" Lite boots are very inferior. I've had two pairs now, and in both cases the cushioning layer immediately above the sole just starts disintegrating seemingly for no reason, rendering them pretty useless as the sole starts detaching. The original pair of Mouflon Plus I had lasted for many years, but these lighter ones are more than disappointing!!!”

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Posted 3 months ago

Hi Nick, Thank you for taking the time to leave a review of your LCX boots, I can understand this is a disappointing experience you have had with these boots. Sadly we are unable to offer a resolution under warranty for your boots as they are from 2020 they are sadly too far out of your 2 year warranty period to cover. If you would like to replace these boots and need a new discount code generating please do reach out to me and I will gladly arrange one for you. Thanks, Laura

Posted 3 months ago

“Love the boots but not sure that I love the company. I purchased my first pair of lined boots for $150 in January 2024, and when I looked in December of January 2024, thinking that I’d purchase a pair of boots for my son, the price had doubled to $300. Inflation can’t be the reason. I read that the company closed is factory in France to focus its operations elsewhere, perhaps where labor is cheaper. So, lower labor costs but double the cost to the customer. Please explain.”

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Posted 4 months ago

Hi Mark, Thank you for taking the time to review us and for speaking with me on the phone now to discuss this - I am sorry to hear you've been disappointed in our pricing changes and can appreciate this is frustrating. As mentioned our change of sipping from internally in the USA to internationally has made changes to our costing and subsequently our pricing too. If you would like any further assistance with a future order please do reach back out to me and I will be happy to help. Thanks, Laura Thanks,

Posted 4 months ago

“Bought the prestige chasseur leather lined boots in september 2020. Did not use them in the rough, worn them about , say, 20 days a year , took good care of them. four years later, a crack appears around the heel, not waterproof anymore. Bad quality for such a price, my last pair of wellies from the other leading french brand lasted more than 15 years.....”

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Posted 4 months ago

Dear Francois, Thank you for taking the time to share your review. I’m sorry to hear that you’re not satisfied with your boots. We offer a 2-year warranty covering manufacturing faults on all of our boots. While I can see from the date you provided that this warranty period has passed, I encourage you to reach out to our customer service team. Please send them an email at customerservices@lechameau.com, including: 1. Images of the boots. 2. A copy of your proof of purchase. Our team will review the details and see how we can assist you further. Thank you again for reaching out.

Posted 4 months ago

“Great company customer service excellent”

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Posted 5 months ago

“These are defintely not as good as my previous pairs, they are thinner walled.”

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Posted 5 months ago

“My Cham's have the zips , after just a couple of years the zips fail, My son and his girlfriend have had the same with their zip as well . disappointing when you consider the price .”

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Posted 5 months ago

“Very disappointing experience. I purchased boots that turned out to be too large, but the sizing issue was only clear after a minimal test outside. Customer service refused a return or replacement, claiming the boots were “worn” due to light scratches on the soles. If such minor use can scratch the soles, it seriously raises questions about the product’s quality. Their rigid and unhelpful response shows a lack of care for genuine customer concerns.”

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Posted 5 months ago

“Parfaite qualité et confort !”

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Posted 6 months ago

“All good excellent comms etc”

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Posted 6 months ago

“Excellent- great website, fast & efficient delivery”

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Posted 6 months ago

“Site très clair, possibilité d’ajuster pointure et tour de mollet, livraison super rapide.”

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Posted 6 months ago

“I have held back on giving a review as I wanted to test them out. I have just used them solidly for a harvest season at an English winery so they have been subjected to muddy vineyards and a wet and busy winery. They have been very impressive, especially when I've had them on for 12 hours plus. Yes ideally I should have a reinforced saftey toe but I went for comfort and durability and I think I got those in spades! Hopefully will last a few years. The Michelin tyre style sole really doesn't like mud sticking to it! Have to say the customer service on the phone when I had a few questions was completely first class. 5 star review from me....”

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Posted 6 months ago

“Bjr j ai une paire de bottes St Hubert depuis 3o ans maintenant qui me sert encore”

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Posted 7 months ago

“Excellent service . Such a shame the mould for the St Hubert boot changed . My last ones were superb but new shape dies not allow for a high instep”

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Posted 7 months ago

“Excellent from start to finish. Well done le Chameau”

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Posted 7 months ago

“I bought my leather lined Chausseur boots a dozen years ago (from a nationally known retailer of fine footwear in the US) and have been happy all this time. Upstate NY in autumn and spring will be wet, often cold and dry feet are a must for me. Comfortable for all kinds of field work (hunting, yes, but more, too - clearing brush, general chores around the farm) with good traction. I often wear them all day and then again the next. I put a pair of thick sheepskin insoles in the bottom and find that little detail to be a very helpful addition.”

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Posted 7 months ago

Le Chameau is rated 4.5 based on 681 reviews