Le Chameau Reviews

Name: Le Chameau
Address: 16 Mill Street, Oakham, Rutland
Rating: 4.46

4.5 Rating 681 Reviews

85 %

of reviewers recommend Le Chameau

About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

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Phone:

01572 772 444

Email:

customerservices@lechameau.com

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Le Chameau 5 star review on 18th February 2025

103

Anonymous

Anonymous // 01/01/2019

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“Delivered on time, great fit and good looking practical boot. All ready for a wet winter”

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Posted 7 months ago

“Absolutely love them. They are a great fit and warm and comfortable to wear. Really enjoying them.”

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Posted 7 months ago

“Fast delivery for rare quality products. I guess worth the money”

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Posted 7 months ago

“THEIR CUSTOMER SERVICE IS NOT VERY GOOD. I HAVE BEEN TRYING TO REACH SUPPORT FOR A RETURN AND QUESTION REGARDING ORDERING THE CORRECT SIZE. I CAN'T GET IN TOUCH WITH ANYONE. TERRABLE CUSTOMER SERVICE!!!”

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Posted 7 months ago

Hi John, Thank you for taking the time to leave a review. I can only apologise there was a slight delay in our response to your contact, I can see my Colleague Nadine has replied in order to resolve this for you, as we are a UK team there is sadly a slight delay. Thanks - Laura

Posted 7 months ago

“bottes excellentes mais cordon de serrage un peu étroit pour mes mollets”

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Posted 7 months ago

“I bought my Viezonord Neoprene Lined Wellingtons in October 2023 so have had them for almost one year and I am delighted with them. They saw me through a winter of daily dog walks on open fields in Norfolk, so they've experienced snow, hail, rain (vertical and horizontal) Siberian winds, ice, and of course mud... My feet were kept lovely and warm so I recommend getting the neoprene lining. Fit was great, no rubbing, no breaking in. I am just now looking for a pair of the short ones for the days to slip on when it's not so cold but raining. I ordered two sizes online to get the best fit, they came quickly, the return of the unwanted size was easy and the money was back in my account in only a few days. I did loads of research before I bought them, and they won hands down for being functional and stylish, so I would highly recommend them to anyone who is in two minds. They are definitely worth the investment.”

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Posted 7 months ago

“très bon site internet, excellent accueil hot line pour une paire de chaussures de chasse qui avaient un léger pbr.”

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Posted 8 months ago

“Excellent company to do business with. Excellent quality. Manufactured in Marocco and not China. A bonus as Marocco was once a French colony.”

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Posted 8 months ago

“Outstanding customer service. I had a slight problem with the size of my boots and they were so helpful with either an immediate exchange or refund.”

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Posted 8 months ago

“The boots are very stylish and fantastic value for money.”

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Posted 8 months ago

“Excellent customer service and very comfortable wellingtons”

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Posted 8 months ago

“I’ve been a customer of yours for 30yrs and have over the years purchased about 6 pairs of ladies size 38 vierznord with the neoprene lining. Historically these boots were the absolute best, they had a full cushioned thick sole and I wear them r dry single day and all through the shooting season, I’ve done all the countryside marches in them too! Wonderful … AND THEN … you’ve sold your sole … they’re not made in France anymore with the original quality and WORSE of all, you started putting this horrendous rubber ‘anti slip’ (which is terrible) in the heel inside where usually it was neoprene lined throughout. You NEED your heel to move with your foot these awful things completely eat and ruin every single pair of socks leaving massive holes, then resulting in horrendous blisters. I’ve tried everything to compensate for this terrible ‘design fault’ and have spoken to many original old school Chameau owners who now but Aigle instead. Please STOP putting this awful rubber inside the heel it is terrible, go back to having the neoprene completely throughout the boot! Trouble is, all your original customers who’ve worn and purchased le Chameau from the 90’s won’t be your customers anymore.”

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Posted 8 months ago

Hi, thank you for getting in touch and taking the time to leave a review. I am really sorry to hear how disappointed you are with your Neoprene Lined Boots, this isn't how we want our customers to feel when purchasing our boots and so we really appreciate your feedback. This rubber heel cup is important in helping improve the lifespan of Wellingtons, this heel finish helps prevent premature wear to the neoprene which can cause discomfort when it has worn away. We do hear of customer's having success in alleviating any issues they may have with the heel cup by changing their socks, applying a thin layer of our cleaning spray or by using a heel insert. I will pass your feedback over to the wider team and we appreciate you taking the time to share this, it really helps us improve our products. Thanks - Laura

Posted 8 months ago

“You say my review is posted but I’m not seeing it?”

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Posted 9 months ago

“You say my review is posted but I’m not seeing it?”

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Posted 9 months ago

“This is the fourth pair of Chameau boots or shoes I have purchased. I wear them in the rain, and in the winter; They are fabulous shoes, that last for about 3 years then it is time to buy a new pair. They are comfortable and water-proof. I have had them for many year! They are great!”

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Posted 9 months ago

“Updating my review from two plus months ago. Laura responded to get in touch with her and she would help me. I did reach out where she told me to by e mail and left my contact information. In over eight weeks I have heard nothing. Cricket’s It seems talk is cheap at Le Chameau in dealing with their mistakes.”

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Posted 9 months ago

Hi David, Thank you for taking the time to update your review - I am sorry to hear you are still disappointed with the service you had received. I have just checked with the UK customer service team and sadly we did not receieve a follow up email from yourself. As this order was refunded in full following your return, organised by my colleague Brenda; we did believe this issue had been resolved. I can only apologise if this was sent and did not make it through to us. If you need any further help please do use the email I previously provided and a member of the team will be happy to help! Thanks - Laura

Posted 9 months ago

“I've been wanting to buy rain boots for years but never got around to it. These are awesome🔥🔥🔥!! Comfy, not too heavy, definitely waterproof. Good height. Fit my calves even when wearing jeans but now I'm wishing I got the ones with the adjustable buckle or zip!”

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Posted 9 months ago

“Conforme à la description, reception rapide”

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Posted 9 months ago

“Great fit and shape well pleased”

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Posted 10 months ago

“Absolutely love these boots, with the wet weather we have had in the UK they have been an absolute god send. https://www.lechameau.com/la-parisienne-chestnut-14339#selection.color=6953 Highly recommend 😊”

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Posted 11 months ago

Le Chameau is rated 4.5 based on 681 reviews