This was the first but last time we ever use Leeds Bradford airport. My wife and I arrived 2hrs ahead of our flight to Rome, checked in, then joined the security queue. There was only 1 queue for ALL flights but we were advised there was only a 24 minute wait. Well over 1hr later, we were still only halfway round the queue. I tried to alert staff that if we didnt get through security, we would miss our flight. I was advised to "write an email" of complaint to someone at the airport. Eventually, I managed to alert a member of staff, who understood our dilemma, and assisted us to get to the security desk etc. After going through security, we were rushed through to the departure lounge at gate 10, with only 5 mins to spare. However, the extremely rude, condescending staff member, pointed out that we were 10 mins late, the flight was closed and our luggage was about to be removed from the plane. We tried to explain that the delay was caused by the lengthy wait to get through security. Eventually, after various radio messages were made, we were advised we could board the flight but we would have to hurry and we should "think ourselves lucky" we were being allowed to board. My wife and I are both in our 60s and I have had a hip replacement, due to arthritis. These days we don't usually 'sprint' anywhere, but we had to run the full length of the departure gate to board the flight. The final blow came from another member of staff, who stated that we should have listened to the fast track messages for our flight. I would add that, whilst we were queuing, we both heard only one fast track announcement, which was for a flight to Alicante, not for a flight to Rome. We may be in our senior years now, but we are not senile yet! The whole experience was chaotic and atrocious, to say the least!