We have had carpets booked for over 1 month to be fitted, we have emptied out rooms and waited for the fitting ,had z call late in the day to say fitter was too busy and would not be able to fit the carpets. After a long battle with lee longlans the fitter came the followi g day (Sat) to fit the carpets. He fitted the hall stairs landing and the porch. He rolled out the lounge Dining room carpet go find that their was 6ft x 3ft missing. He called the store at Kidderminster who would not answer his calls he rang everyone a lee longlands but still none could give him any answers. I called the manager VI C at the store but he would not speak to us I fact he turned his back on his own operatives. The carpet is wrong and has now been tasked away. We do not know what is going on as Moines from Lee Longlands can be bothered to contact us to apologise or explain. I have emailed the Managing Director of Lee Longlands ROBERT LEE but am still waiting for him or someone to explain what is happening and when we will have carpets fitted. POOR POOR SERVICE We cannot even start to get ready for Christmas and have nothing but empty rooms. This company has got to be THE WORST COMPANY I HAVE EVER HAD DEALINGS WITH!!!!! I WILL WRITE A REVIEW EVERY DAY UNTILL TBIS IS RESOLVED !!!
2 years ago
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Lee Longlands has a 3.39 average rating from 18 reviews

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