Appalling experience at the Leicester Royal Infirmary yet again! My 88 yr old Mother had a fall at home and sustained a bleeding head injury, 2 black eyes a broken nose and a deep laceration to her lip. She was taken by ambulance to the hospital and waited several hours to be seen by a doctor. She was declared fit to be discharged late at night & I received a call to pick her up. I travelled to pick her up only to find her wandering unaccompanied in the dark cold night confused, disorientated and freezing cold. I have written this review for the public to see because something similar happened to my Mother a few years ago and I wrote a complaint but clearly nothing was done about the “investigation carried out” and their promise that staff will be trained so this doesn’t happen again!
Surely the A&E staff should not discharge an elderly lady who has just sustained head and facial injuries out alone in to a dark cold night particularly when they are in end stage renal, have mobility problems and suffer with confusion! I arrived just in time to save my Mother. This is a warning for others.
1 month ago
Leicester Royal Infirmary, Leicester has a
2.6
average rating
from
42
reviews