Having had vouchers purchased for me I was looking forward to spending them, the pandemic hit which meant I was unable to take time of my NHS job let alone shops were closed etc... was unable to spend them on what I wanted - a virgin experience car day! so contacted the company seven weeks after they had expired "only noticed as I went to use them" and the company basically said tough, we won't extend them no matter what, they had an expiry and you should have used them! Very very poor considering the pandemic has closed so many places down, especially the track days I was intending on doing.