Leisure Vouchers Reviews

Name: Leisure Vouchers
Address: Acorne Plc (trading as Leisure Vouchers) Acorne House 9 Lane End Business Park Lane End, High Wycombe
Rating: 1.13

1.1 Rating 32 Reviews

3 %

of reviewers recommend Leisure Vouchers

Company Reviews

Questions

Info

About Leisure Vouchers:

The thoughtful voucher, the perfect gift to thank, reward and give to your colleagues, friends and family. Leisure Vouchers can be enjoyed at a huge number of places and in lots of different ways including: eating and drinking fine wines, exciting attractions and thrilling experiences, memorable holidays and short breaks away, relaxing and de-stressing and fun family days out.

Visit Website

Phone:

0844 474 0600

Email:

info@leisurevouchers.co.uk

Location:

Acorne Plc (trading as Leisure Vouchers) Acorne House 9 Lane End Business Park Lane End
High Wycombe
HP14 3BY

Write Your review

Tell us how Leisure Vouchers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leisure Vouchers 1 star review on 10th November 2023

Anonymous

Leisure Vouchers 1 star review on 29th March 2023

Anonymous

Leisure Vouchers 1 star review on 8th December 2021

Robbie Duggan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How do i activate a gift card? Ive entered the webpage on shown on the card and there doesnt seem to be a page?”

Helpful Report

Posted 7 months ago

“They do not work, didnt work at premier inn, trying to use them online is like pulling teeth. Tried to get a re-fund but they didnt want to know. Dont but them, ill never buy them again.”

Helpful Report

Posted 11 months ago

“AVOID if you are wanting to use these gift cards for Theme Park tickets. SO misleading. After trying to use the gift card mutiple times without any luck on Alton Towers website I was told by someone called Sophie, and I quote "All the Theme parks have been removed at the moment and we are working on this to get removed from the website" - Oct 10 2023. Just had a quick look at the website today Nov 10 2023 and the sites like a walking advertisement for Merlin! There's even a photo of a rollercoaster on the front page of the website. It's like they know that without the pull of the Theme Parks they won't get any business.”

Helpful Report

Posted 1 year ago

“absolute waste of time and money, people be careful, i have bought a gift card to use in premier inn, saving 6%, it arrive in 2 days, the room price gone up already, and you can use it on flex rates only that is £25 more expensive than standard, dont waste your money”

Helpful Report

Posted 1 year ago

“If I could give a zero star rating, I would. We bought a Leisure Voucher to save £9 on a hotel room with Premier Inn. However, the wording is really vague and doesn't mention that you can't use the gift card on room bookings in advance (i.e. the cheapest rates) as the gift cards have to be swiped when you arrive at the hotel. So the only room we could book was £40 more expensive, which means it's cost an extra £31 to use this gift card. When I spoke to the helpline, they advised that I couldn't have a refund because I had already activated the card and the only place this is mentioned is in some poxy small print at the bottom of the activation letter - whereas the activation instructions are in big, bold colourful lettering to encourage you to do it straight away and lose your chance for a refund. I feel absolutely duped and I am appalled at the lack of responsibility or willingness to help us. I also can't raise a dispute with the bank because of the tiny small print and I've also wasted nearly 2 hours of my time chasing around on the phone. Absolutely AVOID. Why sell a discount service that COSTS MORE?! Absolute joke!”

Helpful Report

Posted 1 year ago

“Very limited and so misleading. I was bought a £150 voucher which came in 3 £50 vouchers which i couldnt redeem againast anything collectively so had to contact leisure voucher to book what i wanted wasting so much time. You can't book a spa day unless it is via virgin experience and then the options are only Bannatynes and then only spas in London. Bannatynes show locations and then when you try to book those locations they aren’t available so have been back and forth for weeks. Champneys do come up on their website but the small print says you can't redeem your voucher against any treatments so with a £150 voucher I couldn't use any of it on treatmentscjust access. Total rubbish. Avoid. Actually the worst gift I have ever received to date.”

Helpful Report

Posted 1 year ago

“SCAM Received these gift cards as a present, I have gone to use them in a few different places only to be told it is declined. The only time I've managed to get someone to accept was in very specific circumstances with a hotel which ended up increasing the cost by more than the card is worth. Totally unusable, complete waste of money.”

Helpful Report

Posted 2 years ago

“Utter balls. Got an award at work and selected leisure vouchers to use for family activities at Go Ape. It won't work online and after 10 days trying to resolve via email (they have no working phone line) they tell me that I can't use Go Ape, despite them showing on the website. Wish I'd read all these poor reviews before selecting these vouchers. AVOID.”

Helpful Report

Posted 2 years ago

“The Company where I wanted to use them had gone bust. Customer Service is non existent. I contacted them and was more or less told to go away. When given by companies as a perk to their staff I doubt many are used. A complete con. con.”

Helpful Report

Posted 2 years ago

“Terrible company. If you don't use all on the voucher at once, you effectively lose the remaining balance. Avoid like the plague!!!”

Helpful Report

Posted 2 years ago

“Having had vouchers purchased for me I was looking forward to spending them, the pandemic hit which meant I was unable to take time of my NHS job let alone shops were closed etc... was unable to spend them on what I wanted - a virgin experience car day! so contacted the company seven weeks after they had expired "only noticed as I went to use them" and the company basically said tough, we won't extend them no matter what, they had an expiry and you should have used them! Very very poor considering the pandemic has closed so many places down, especially the track days I was intending on doing.”

Helpful Report

Posted 2 years ago

“Like many others I was given paper vouchers from my work. The places they could be spent was very limited but then covid struck and I have been caring for a very elderly, vulnerable parent. Now, they have expired, but even if Leisure Vouchers agreed to extend (which from other people's experiences seems unlikely) there are only 2 options for spending the paper vouchers - wine or golf. I don't do either!”

Helpful Report

Posted 2 years ago

“Ordered on the 5th December, today is the 22nd still no vouchers, really poor service, was a gift for the 18th had to buy different gift instead, would never use again”

Helpful Report

Posted 2 years ago

“I put an order in online 5th Dec 21 for a leisure voucher value of 50.00 which has been debited from my bank account along with 4.99 secure postage. I understood i would receive the voucher in 2 to 4 days. We are now 15th December and i have emailed them twice no response. Unfortunately you cannot get them on the phone which they are blaming covid for. This was meant to be a christmas present for someone but its not looking great. Probably will have to count my losses. Please do not use this company they will take your money and not provide the vouchers.”

Helpful Report

Posted 2 years ago

“Bought £250 of paper vouchers at the beginning of February as a gift. Fully expected them to be valid for 12 months like any decent company would do. When my friend tried to use them in November found out they had expired in August. Leisure vouchers have just said tough, they have the money not interested in providing a decent customer service.No better than any scam artist on the internet.”

Helpful Report

Posted 3 years ago

“HARVESTERS WOULD NOT ACCEPT MY VOUCHER.”

Helpful Report

Posted 3 years ago

“I read these messages and had my reservations on getting anywhere with a refund, well I can only say the help team at Virgin incentives could not have been more helpful. Replaced my £120 of expired leisure vouchers with a card to the same value with 24 months on the expiry date, from my initial enquiry this was all resolved in a week Sophie and the team could not have been more helpful. Thankyou guys.”

Helpful Report

Posted 3 years ago

“Activated my 3 gift cards and on all of them balance 0.00 !!!!! Using pandemic as an excuse!! Replies 7 to 10 working days!! Hopefully, let’s see!! Email only, no phone numbers!Wtf?!! Seriously!! Destroyed all my plans for weekend!”

Helpful Report

Posted 3 years ago

“Very VERY limited spend options! Struggle to spend £50!! Most hotel/staycation options can't be redeemed online, and hike the prices if your using paper leisure vouchers! Stay away don't buy!”

Helpful Report

Posted 3 years ago

“DO NOT BUY THESE VOUCHERS. Paid money to Leisure Vouchers but no money on the card. Cannot reach the company by phone or email.”

Helpful Report

Posted 3 years ago

Leisure Vouchers is rated 1.1 based on 32 reviews