Waste of time, having used these in the past and being a local company I order some essential camping supplies caravan toilet roll amongst other items two weeks in advance of our trip. The delivery time is 3-5 working days over a week later and nothing has arrived. I receieved an email 5 days after my order stating that 3 items out of 6 (not the T-Rolls) were out of stock and that they were sorry and would refund. I assumed this means the 3 items (minor making up less than 10% of the order value), instead after checking the non delivery and the fact that DHL hadn't revieved the goods I discover that they cancelled the whole order and I have still not refunded. I have spent an hour chasing it this morning and at 12 midday on a working day their pre-recorded message says the office is closed, why have you gone out of business? Followed by emails to them and PayPal. The most frustrating aspect is their warehouse is 6 miles down the road, I wanted to support local business, what a mistake. Go Outdoors will now be getting an urgent visit.