Waiting weeks for an adapter which was missing from my order of an expensive kayak. Instead of someone getting an adapter from stock and sending it to me I have to wait for them to get a lengthy reply from the 'manufacturer' then contact me. Impossible to contact by phone as I think they take the phone off the hook in the morning and put it back on at the end of the day when they are leaving. Ring-back not possible on this phone number - this says it all. My advice is to pay extra with another company and get better customer service, or set fire to your money in the garden as you will get more satisfaction from doing this. Stay away - you have been warned!!!!!!