I ordered an awning from Leisure outlet (Friday) before reading these reviews and I have to,confess I was then very worried as It was only twelve days before we headed to France for a fortnight. I contacted them (Monday) via the “Live Chat”to be told that the awning wasn’t in stock but was coming in later in the week. I was sceptical but needn’t have worried. A phone call on Thursday (answered first time) confirmed it was now in stock and I had my Awning delivered the following day. I had a good experience with Leisure Outlet and would definitely use them again.