Awful service.
Ordered a lamp 2 weeks ago, it said it was dispatched on the same day - amazing I thought! Until the parcel never turned up. Delivery driver claimed that the recipient signed for it (it was being delivered for the CEO of our company to our business address - he is never here) and before 9am so we were not open.
The signature was forged.
After a week of chasing they are claiming to have delivered to another business down the road and a lady called sue signed - there is no sue at that business.
I am now still without the product as well as without an answer - £80 for a lamp that has never turned up.
If this isn't resolved by 5pm today I will be launching my own investigation.
No offer of a refund / new product being sent out to us yet either!
Disgraceful .
4 years ago
Leisure Outlet has a
1.4
average rating
from
144
reviews
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